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Reviews Print E-mail

Many of our guests and members of the media have made unbiased comments or reviewed our hotel, facilities and service. Below is a small selection.

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"We got married on Thursday at Hempstead House and we had such a fab day! Several of our guests commented on what a lovely venue it is and how good the food was. they also really enjoyed using the spa facilities. Sorry again about all the rose petals in our room, it was the best man's fault!! We will be back for dinner when we return from honeymoon xx"

Claire Forest 14th August 2010

"In 2005 we got married at Hempstead House and it was a beautiful day, two weeks ago I organised a surprise meal there for my Mums birthday as she was diagnosed with breast cancer in April. Yesterday I held my Mums funeral wake there after she died suddenly on the 3rd August. I just wanted to say that on every occasion happy or sad Hempstead House and their staff provided impecable service and beautiful food, particularly yesterday as they made the funeral as nice as funerals can be.

So thank you Hempstead House and we will never hesitate in coming again

Rebecca & Pete Watson & Family xxx 13th August 2010

Thank you for a lovely weekend the rooms and service were great the Gym & Spa is just what we needed. To top it all the food is just what you expect when a hotel gets everything right. So I wont be keeping my find and stay a secret. It was a joy to be there for us all.
Jeff, Cheryl, Rob, Lorraine 10th August 2010

We recently spent 3 nights with you and I feel that it is important to tell you what wonderful service we had. The staff were very friendly and helpful, the food superb, accommodation excellent. We shall certainly return regularly. Many thanks

Jacqui Hoare 12th August 2010

I just wanted to send a quick note to say thank you so much for the excellent meal my family enjoyed on Saturday 31st July when we dined at Lakes restaurant. The flowers you arranged for us on the table were beautiful. The food was excellent and the service from the waiters and waitresses really helped to make our celebration meal a relaxing and enjoyable one.

Please pass on my thanks

Sarah Beeching 2nd August 2010

We wanted to email to thank you for all your hard work to make our day so special! We had a fantastic day and thanks to the team at Hempstead House everything ran smoothly.

I would like to mention that Danny was a great event manager on the day, he was very prganised, professional and kind to us.

All of our guests complimented the food, the venue and the staff.

Thanks so much again. We will return some day in the near future.

Gemma and Anthony Lees 25th July 2010

Sharon and I write to thank you and all of the staff at Hempstead House Hotel for all your hard work in making our wedding, reception and evening party so memorable.

The entire day ran exactly as we had aniticpated and several of our guests commented both on the quality of the hotel and of the food served. Your attention to detail in delivering the package offered was superb.

We would particularly like to thank your colleague, Kevin who worked tirelessly throughout the day and evening and was extremely well organised and professional in going about his many duties. We were fortunate that the weather was glorious on the day and this too contributed to a very special day for both Sharon and I.

Thank you and all at Hempstead House Hotel again on behalf of us both.

John Benfield 19th July 2010

What can I Say? Where Do I Start?

 We have just had the most fantastic and magical few days of our lives.

Friday was a great day, chilling, using the pool, steam room and sauna.  A lovely lunch and top class evening meal.  The service was the best we have ever had.

Then the big day, your main man Kevin was excellent, making sure nothing was forgotten and that people were in the right place at the right time.  The food and sevice again were first class.  We have no hesitation in recommending Hempstead House to anyone.

Terry and Bill Carter 17th April

My mother, Mrs Jill Patterson, stayed overnight with you on Monday, 24th July and had such a wonderful time, I wanted to send you all a BIG "thank you" for looking after her so well. She loved her time in the spa and the treatments, she commented on the superb lunch and dinner and how friendly and helpful the staff were.

So thanks again and I can't wait to come and visit myself!!

Debra 1st July 2010

Just a line to say how much we enjoyed our Golden Wedding occasion on Sunday. Everything went well (even the weather) and the staff looked after us all so marvellously. Thank you so much for your time and efforts. Please convey our appreciation to all who made our time at the hotel so enjoyable including the kitchen staff for the lovely food.

Alan Rayfield 19th April 2010

A huge thank you for making our wedding our wedding day the best day of our lives.  Everyone was so friendly, helpful and attentive both to us and our guests from the moment we arrived to the moment we left.  From Louise in AquaManda who repaired my smudged nail, to Danny, Kevin and avid who kept everything running so smoothly.  You made us feel so special.  We will have such fond memories of our wedding day for a very long time to come.

Rhona and David McClelland 4th april 2010

We were married at Hempstead House on Friday 2nd April and would like to thank everybody for the fantastic day,  for making it so perfect and run so smoothly.  We were extremely happy with the venue and the service received.

Gemma & John Baker

My daughter loved her 21st surprise meal with you at Hempstead House and so did I and my family guests. The food was excellent and also the service was excellent too. We enjoyed our evening in the lovely surroundings of the hotel and hope to return on another occasion .Thank you for your help in organising the evening for us.  Many thanks

Julie tyrrell 14th March 2010 .

I just wanted to say a big thank you to you and your staff for the service we received on my recent trianing days. The accommodation was fabulous, food was excellent and the staff were great. Please pass on my gratitude. Many thanks. I look forward to doing business with you in the future.

Hilary Payne Novo Nordisk 10th February 2010

Just wanted to say thank you very much  for organising such a lovely  celebration yesterday Sunday 07 February for my husband’s 50th birthday – we ( the whole family ) all had a lovely time with lovely food and wine and the staff could not have been more helpful or attentive.  It was a celebration to remember. Many thanks to you and your staff for their hard work.

Kind regards

Tricia Rains 8th February 2010

Just wanted to say a very big thank you to you and all your team for a wonderful evening last week. The group I went with all thoroughly enjoyed ourselves and needless to say we will almost certainly be visiting again. Please can you let me know during the new year if you have any other similar functions on and we will give them a serious consideration.Thank you once again and many best wishes for Christmas.Regards,

Sarah Lawson 14th december 2009

I wanted to say what a wonderful weekend we spent at the hotel, firstly for myself and my bridesmaids on Friday 25th prior to my wedding in Faversham, then on the 26th with my husband. The hotel was chosen specifically for the luxury it offered, and the room decor. My theme colours were red and black hence my room choice. We have some magnificent photos taken in the room. We were initially made to feel very welcome and everyone went out of their way throughout our stay to ensure we had everything we needed with the minimum of fuss. In fact, no detail was overlooked, even down to the Manager at the Spa Bar sorting out my father’s cravat! My daughters and I spent Friday afternoon in the Spa, all of us have had treatments elsewhere but can honestly say the treatments we received were second to none and whilst the hotel is not a local as we would like, it is now first on our list for spa days!   

Thank you once again

Lyn Haines 19th October 2009

On behalf of the Training and Development Group and the Special Educational Needs & Resources Team I would like to convey our thanks to all members of your staff who worked so hard to ensure that our training event was successful and enjoyable. All staff members were extremely helpful, courteous and hard-working. I woud have no hesitation in recommending Hempstead House to others as a suitable venue for similar events.

Julie Elgar 3rd September 2009 

Just wanted to thank you for your part in organising our meal on Saturday The occasion was a great success with all guests receiving the food they ordered and enjoying it very much. All the staff were attentive and we were well looked after . My parents thought the venue was lovely and have taken away many happy memories from their special day.

Thanks again

Karen Nethersell 31st August 2009

I would like to thank you and the other members of staff at Hempstead House  for making our stay such a pleasant experience and for being so helpful right from the time of my initial booking enquiry. The group from Japan really enjoyed their stay at Hempstead House, and were delighted to have the chance to experience an English Country House atmosphere rather than a city-style chain hotel. Please compliment the chef and restaurant staff on the quality of the food and attentive service. My only regret is that some of the more eldery members found the portions a little large and were unable to finish everything.   Everyone was excited about their experience and on the way back to London they started talking about the possibility of a future trip. It that materializes, I am sure that they will want to stay at Hempstead House again, so I may well be in touch at a future date.   Once again, many thanks for the excellent service provided. 

  Liz Kamei   Kamei Consulting 27th July 2009

I am writing to let you know that we had a lovely relaxing family lunch at Hempstead House. From our initial enquiry through to the lunch itself we had a very pleasant experience. We always felt very confident in the ability of all your staff to work as a team. No matter whom I spoke to when confirming a few matters, or requesting a particular seating arrangement, everyone was was professional, polite and friendly. They left me in no doubt that they would deal efficiently with the information thay had been given. On the day our waiter, David, was superb. He was extremely attentive, (to the boys as well as the adults) and always appeared calm and in control of the situation. Please pass on our thanks.

Jane Marchbank 20th July 2009

Just a brief message to thank you all for a great stay at your beautiful hotel.My friend and i stayed for one night on Friday 10th July and had a thoroughly enjoyable stay.We could not fault the hotel, all the staff were friendly, welcoming and nothing seemed to be too much trouble. The room was wonderfully clean and comfortable and the evening meal in your restaurant was quite simply delicious. The stay was very important to me as I had not seen my best friend for over a year as she has emigrated, we were celebrating our 40 and 50th birthdays and you all managed to make it even more of a special evening! Keep up the good work!

Emma Udal 12th July 2009

We had our wedding with you on Friday 5th June 2009. We felt we wanted to write a BIG thank you to you for making the day so special. Right from the very start Anita has been great, nothing was too much trouble (even our many emails!). It was so nice to feel like you had someone you could rely on. On the actual day itself, we could not have asked for better - Danny and his staff were truly wonderful. He had the whole thing running like a well oiled machine and knew exactly what was going on at all times.

Charlie and Tim Reed 29th June 2009

Many thanks for the stay at Hempstead House, I had a fabulous time and my wife thought everything was gorgeous.   The Aquamanda Spa is great and we treated ourselves to a full body massage and then relaxed around the pool with the odd sauna and steam - sheer luxury. The staff were very attentive and once when I enquired where my Pain au Chocolat was that I had ordered I was informed it was being freshly made (can't really argue with that) - and it tasted gorgeous.   We ate in the restaurant where the food was again delicious and the service very prompt. There was an excellent wine list and overall the whole restaurant experience was very enjoyable.   There were a couple of functions happening whilst we were there - not sure what, but I think maybe a couple of birthdays. I didn't want to be too nosy, but everyone seemed to be having a good time.   I also saw what I think was called the Heritage Suite set up for a sit down meal and it all looked pristinely laid out.   Overall it was a very enjoyable stay and I would definitely recommend it to friends thinking of either a spa weekend or planning their wedding reception.   Thanks once again.  

Tom Bath 23th June 2009

I would just like to say a big 'thank you' for making my birthday celebration so special with the excellent service and food received at Hempstead House on Saturday 13th June.  Everyone thought the food was excellent and the service was efficient and unobtrusive.

Kathryn Bradshaw 17th June 2009

My thanks to your staff last week who did a sterling job, particularly the young guy in charge of our lunch.

Kind regards Pam (On behalf of The Conservative Association) 16th June 2009

I had to let you know how pleased I was with your service. My daughter Claire got married at Hempstead House on 29th May. Your staff are a credit to you. There was one lady in particular who couldnt do enough for us. The whole day was perfect and everyone siad what a great wedding it was. The meal was lovely and your grounds are amazing. I would recommend Hempstead House to anyone, not only to get married there but we stayed over and the room was lovely and the service we got at breakfast again was first class.

Rita Frost 10th June 2009

We would like to say how much we enjoyed the evening of our golden Wedding last Saturday. Everything was done so well, especially the dining room staff. Our Guests were very complimentary about the food, therefre a very memorable evening.

Harry and val Mouland  7th June 2009

I would like to thank you and all the staff at Hempstead House for a superb evening. The orgnisation was excellent, the food was excellent and everything was carried out in a most efficient and friendly manner. The evening was enjoyed by everyone without exception and I hope we cah return in the near future.

John Crowder 16th May 2009

We would like to take this opportunity to thank you and all involved in the arrangements for our Golden Wedding anniverary lunch on 5th April. The preparations were excellent, the roomsbeautifully laid out and the food well prepared and presented. Everything was thoroughly enjoyed by all those present. We could not have asked for anything better so thank you again

V E Surridge April 2009

I would like to thank you so much for organising our celebration lunch on Sunday. We would also be grateful if you could convey our thanks to all the staff involved on the day. The food was excellent as was the table service. Everyone enjoyed themselves and all the comments were good regarding the excellent service. Thank you everyone for making our special day really great.

Pat and John Clarke 15th April 2009

Thank you for making our Grandson's Christening celebration such a memorable occasion. All staff and food were excellent. Many guests commented on how much they had enjoyed the day. Please convey our thanks to all management and staff.

Mr and Mrs Whittle April 2009

Surroundings, room,service all first class. The food was just superb, vert special. Spa very realxing. Just what we needed. Overall Outstanding!

Kevin Wallford April 2009

We are taking this opportunity of thanking you and all your colleagues for enabling a great evening out for us. Having been to the hotel on a few previous occasions we knew what to expect in terms of general ambience etc. and we found that this was fully supported, as we also expected, in the quality, imagination and presentation of the food and in the general restaurant service. Other service features were equally well appreciated and in addition our overnight guests tell us that they thoroughly enjoyed their very comfortable stay.

Thank you very much indeed.

Janet and Peter Penney 7th April 2009

It is a week since we enjoyed time at your beautiful hotel and we have been singing your praise to family, friends and colleagues ever since. Your hotel is a delight, as are your wonderful 'troupe' of staff, who looked after us so kindly durung our stay. Our particular thanks to Charlotte for all her friendly advice about the best package for our needs and to Dean for his good company and mugs of tea between 3 and 5 am when I couldnt sleep!

Your Maitre d' is a delightful young woman as was our attentive Slovakian waitress. Your chefs are 'out of this world' and our compliments to the team once again. We often eat at Mr Tops which has 2 rosettes, but we thought your food has the edge.

In conclusion, sincere thank you from us both for a very special weekend spent with you.

You truly deserve great success with your beautiful hotel and spa and in the time of economic difficulty we wish you continuiing success.

Lynne M Wells (Ms) 29th March 2009

I know I should do a handwritten letter of thanks, but hope you will accept our words of gratitude by e-mail! Every one of our party thoroughly enjoyed the whole experience today at Hempstead House, from the first welcome into our comfortable little loungewith drinks awaiting us as arranged. Every meal was really delicious, as your kitchen staff would know by the clean plates afterwards. The meat was all tender and tasty, and the lovely variety of vegetables beautifully cooked. The desserts were absolutely delightful, a feast for the eye as well as the tongue! Please give a special thankyou to Aiden who looked after us perfectly - always there when we needed anything, and we particularly appreciated the gaps between courses so that we had room for whatever was coming next. The flowers were beautiful, and I shall enjoy them at home now; the cake also absolutely beautiful - loved the candle! And the whole room a delight to be in, from the glow of the fire, the lovely mirror and décor, and the view on to the garden and beyond. We have enjoyed several meals already in your main restaurant, but this was really special and we shall treasure some very happy memories of the service you gave us.

Thank you very much indeed, and to all the staff who made it possible.

Isobel and Tom Whatrup 30th March 2009

 

Just a note to say we stayed at Hempstead House Sunday 8th March and hope this was the first of many visits

A warm welcome, exceptional service Sumday evening (Kevin), excellent dining room treatment at Monday breakfast and lovely quiet lunch and surroundings

Our thanks to all your staff

Kind regards

John and Rita Whittle 11th March 2009

Dear Henry and Amanda

 

I just wanted to quickly write to thank you both for a fantastic stay at your hotel last week. I know that all the crew enjoyed the epicurean comfort of the hotel and spa. Really though, the stay was made by the friendly and attentive staff, who were all just brilliant and eager to help.

 

Well, many thanks all again and I hope to stay at the hotel again in the not too distant future and if not in Kent, then in Les Arcs!

 

Best Wishes

 

 

John Bonny 2nd March 2009

I wanted to thank all of your staff for making Don and Margaret Codd's stay a truly memorable time. Don has said how warm and welcoming everyone was especially Paul. He was in fine spirits and said the whole experience was 'out of this world'; he had an especially comfortable nights sleep which has done him good. He was very pleased to be able to show everyone a picture of the room he stayed it - apparently the carpet was like walking 'on air'.

I can't thank you enough for your care and thoughtfulness and on Don's recommendation I will be booking a weekend for myself very soon!

Best wishes to you all,

Pauline 1st March 2009

 

 

A note regarding our mini event on 7th February in your Maple Room. Many thanks to your team on duty on the day. Everything went off to perfection. As a family we send our best regards to all at the hotel, we look forward to ur next visit.

Stella and Brain Page 10th February 2009

 

Very many thanks for taking care of me during my 'Invicta Radio' day at AquaManda last week with Gemma, James and Anne. I had a wonderful time and felt really relaxed and refreshed afterwards. Please pass on my thanks to the whole team.

Jackie Goodhew 19th January 2009

I did on Friday evening thatnk your restaurant staff for a superb evening and that 'thank you' should be extended to the chef and everyone involved. It was terrific - good food and excellent service: in fact it was faultless.

Beverley Willis 17th January 2009

Paul and I, had a very special day on Friday the 7th of Novemeber, 2008. Our wedding day with our children and their families and our friends was made that special, because of the lovely, efficient and considerate attention and service you and all the staff gave us. Nothing to you was too much trouble and the staff at Hempstead House is excellent. Paul and i will see you soon, as we have decided that we will book in for a weekend and get pampered. Please convey our thanks to all the staff, Kevin, who guided my son and I into the ceremony, the restaurant manager, his staff, the chef and his staff and the chambermaids, who were busy getting ready for the next couple in the honeymoonsuite, when i collected my dress.

Paul Harriott and Dorte Gilry 10th November 2008

I should like to take this opportunity to thank you and the staff who looked after us on the night, everyone had an enjoyable evening.

 Sheila Sedge 29th October 2008

We would like to take this opportunity to thank you and your staff for the excellent lunch on Sunday 12th October 2008. The food and service were very good and we appreciated the time and care you took for ourselves and our family especially catering for those with special diets. Thank you again for making this a memorable occasion for our anniversary celebration.

Mr and Mrs J Le Surf 20th October 2008

I just wanted to email you at the start of the week to pass on our thanks and appreciation for all your support and assistance over these past months with the organising of our 40th lunch. Saturday's event was super, everything we had anticipated and even the weather was in our favour. Please could you pass on a big thank you to all the staff at Hempstead House who made our stay on Friday and Satruday so special. At this point I would like to give special thanks to Nori and Danny whos professionalism and attention on the Friday and Saturday was very much appreciated. They did a super job. Many thanks to you Maureen for all you did to ensure that Saturday's lunch was a special celebration for our group. On a personal note it has been a pleasure working with you and certainly made my task much easier. Thank you

Janet and the Lunch Committee

maidstone Tangent 13th October 2008

I write to thank you for a very pleasant lunch enjoyed by me and my family on Sunday 5th October. Everyone appreciated the food and the special cake we had ordered was exactly right. The thoughtful way in which you handled some 'surprise ' guests was most impressive and rescued what could have been a disappointing occasion. I look forward to another visit.

Vivienne Browning 7th October 2008

I would like to express my Father's funeral lunch a very special and happy occasion. Your staff were excellent and in particular your Head Waiter who could not do enough to accommodate our wishes. The food was excellent and this sentiment was echoed by all those present. once again sincere thanks from my brothers and me.

Ruth hayes 4th October 2008

I just wanted to say a big thanks to all the staff involved in making my mum's birthday last weekend such a success. She was thrilled and enjoyed every minute of it. We had kept the location a secret and she wasnt disappointed! The meal was fantastic and went without a hitch so thanks again. I'll be sure to recommend you as will my mum, to all our friends and family who live in the area.

Jane cross 4th October 2008

Many thanks to toy and your staff for all the hrad work you put in to make our daughter, Maria and Steve's wedding reception such a fantastic day on Sunday 7th September. The rooms looked beautiful and your staff served everyone with a combination of politeness, courtesy and friendliness. I would like to thank in particular, Laura, who baby-sat my grandsons Harry and Owen - what a lovely girl, she is a credit to you. All the best of luck to you for the future of Hempstead House.

Carole and Ernie Medhurst 11th september 2008

Just to say thank you for maikng my 50th birthday celebrations very special last Sunday. Please pass on our thanks to all the staff and especially David who looked after us so well. Special thanks to the chef for a wonderful meal.

Jane and Paul Roberts September 2008

I just wanted to say thenk you to you and your staff for making our day so brilliant. Danny was excellent with everything and all the staff were very helpful. Many thanks again.

Gavin and vanessa 31st August 2008

Thank you very much for all your help co-ordinating my 70th birthday luncheon party. The whole afternoon was a great success and everything went very smoothly. My guests all enjoyed the meal, which was excellent and I thought the staff's attention to detail and service were second to none. Please thank them on my behalf. It was lovely to be able this double celebration of my rearkable recovery from a life threatening illness and actually reaching my 70th. It was wonderful to be able to use Hempstead House as a setting for such a special occasion as it is definitely na excellent venue for such an event. Thank you.

Hanna Cowham 27th August 2008

Thank you so much to you and your team at Hempstead House for our wedding on 21st June 2008. We all had a lovely day and just wanted to thank you for all the hard work and effort that was put into making our day really special. We will certainly be recommending you to any of our friends and family who need a venue for their wedding. The attention to detail was perfect and you made sure the day was sress free!!

Claire and Michael Hutchinson 28th August 2008

Thank you so much for arranging our wedding respetion on Sunday 22nd June. We had such a wonderful day and the weather was kind to us as well. Everyone thought the venue was splendid, the food was excellent and the staff very attentive.

Thank you once again for helping to make our day very special.

Mr and Mrs Clark 30th July 2008

We held the wedding reception for of our daughter and son-in-law in The Heritage Suite and I would like to say how pleased we were with the facilities and the staff. We had several friends and relatives staying overnight in both The Heritage Suite and the main body of the hotel and we heard nothing but good comments.

Whilst your facilities are high class, your staff must take the major credit as they are attentive without being overbearing, friendly and helpful and know what they are doing. Whilst it si probably unfair to single out particular staff members, we cannot overlook the part that Kevin played in making the day successful. My daughter has dealt with Kevin from the first visit to Hempstead House and it was his attitude that sold the venue to them. We subsequently met Kevin on a number of occasions and he is always cheerful and helpful whenever and we have raised a query he has always had the answer. He is a credit to your establishment. We understand that the day of the wedding was his day off but when my daughter expressed disappointment at him not being their toastmaster, he changed this without query. We also understand that Anita was Lynsey's main contact during the planning and we would like to thank her for all her assistance.

Alan and Cindy Flack 26th July 2008

Just a short note to thank you for all of your help both before and on our wedding day. We had a wonderful day and could not have wished for a more perfect setting for our reception. As always, the service was impeccable and commented on by many of our guests.

Lynsey and Andrew Collens 18th July 2008

We would like to thank you for all your help in making our wedding day so special and run so smoothly. All the staff were exceptional and could not do enough for us or our guests. The family and friends that stayed over have done nothing but praised their stay, which has meant so much to us. Many other guests have also told us how they would like to return for a stay once the spa has opened.

Once again thanks to you all.

Charlene, Chris and Family 12th July 2008

We would just like to register our thanks for a wonderful lunch on Friday July 11th 2008. This is our second visit and certainly will not be are last. We will bring friends to a Thursday Evening Dinner, which looks great value
I would like to complement the chef Arron Goldfinch on a superb menu and even had time to tell us to make a certain dish. Also I would like to mention Nora Redai the waitress who was very attentive without been intrusive
Many thanks for a wonderful lunch

Cherry Gardener & Harry Sargent July 14th 2008

Lakes restaurant was set in the beautiful surroundings of Hempstead House, upon our arrival we were shown to the lounge where we ordered drinks and our evening meal, which did not disappoint - it was delicious! A varied menu using seasonal produce, the presentation of our meal was also second to none.The wine list was impressive.The staff were very attentive.We will definately be returning to Lakes in the future, highly recommended!

Review from Top table June 11th 2008

We had a wonderful celebration at Hempstead House on Sunday and Danny and the rest of the staff looked after us beautifully. The food, service and ambience were first class and all of our guests were full of praise. We are sure you will have some future clients amongst them.

Thank you again for all your help and organisation

Noreen Westcott 31st June 2008

On behalf of Canterbury District I would like to thank everyone for making our Away Day a special event. Everyone excelled in an outstanding level of customer service and the catering staff provided us with an excellent meal.

Stephen Fitzgerald 25th June

Many thanks for all your help and support for our volunteers Reward and Recognition evening last Saturday. The evening went very well with good feedback from all of the staff and volunteers. A good time was had by all and a lot of that is down to you all at Hempstead House.

Lynne Clarke (Voluntary Service Manager Demelza House)

June 2008

Christine and I would like to express our thanks to you and your staff for the way in which our Golden Wedding celebration were carried out in The Maple Room on 14th June. The venue, the food and the service were first class and we all enjoyed a memorable day. Please also convey our thanks to Maureen for co-ordinating the event. She was most helpful.

Peter Clarke  June 2008

As a result of the exceptionally positive feedback we have received from our customers about your restaurant over the past year, we are delighted to present you with a Toptable Gold Award for you to display with pride. This will let all customers know you are one of the best restaurants on toptable.com

From Toptable May 2008

The hotel was easy to find although you cant see hotel from road it was sign posted. We attended a wedding evening and decided to stay for the night and we both enjoyed it very much the bedroom was excellent and food at breakfast was perfect and outside the grounds were beautiful. We couldnt find anything that wasnt right- would recommend it to anyone. 

Posted on Late Rooms 18th June 2008

John and I want to thank you and all the staff at Hempstead House who contributed so much to the success of our wedding. As far as we are concerned, it was a fabulous occasion and the wonderful memories we have of our special day will always be treasured. We cannot speak highly enough of your organisation of the event, the professionalism of the staff and the excellent service we had from Aaron and his team during our dinner. Thank you also for the champagne and the beautiful gift to remind us of a very happy time.

John and Colleen Crosby April 24th 2008

I would like to thank you for making my birthday lunch such a lovely occasion, one I will not forget. My guestswere very impressed with both the food and service, also for the lovely atmosphere you have created. Once again, thank you so much for the lovely lunch.

R C Dutnall 27th April 2008

I stayed at your hotel last week for four nights and I would just like to say a huge thank you to everyone at the hotel for making it a very enjoyable stay. I would especially like to thank the chefs for facilitating all of my particular allergies, as there were many of them! The food was superb. Thank you again for a lovely stay.

Amy Stapleton 29th April 2008

I am emailing to thank you for the most wonderful meal we had in your restaurant last night. Everything was perfect, the staff trained to the highest standard, table settings perfect, nothing could be improved upon. Please thank all concerned.

Ann Vine 25th April 2008

Just a short note of thanks to Aaron, Kevin, colleagues and chefs. We all thought the food and service we received on the day was of a very high standard and good value. It all helped make the occasion special. We look forward to our next visit.

Stella and Brian Page 9th april 2008

We are writing to ask if you would pass on our thanks to all staff at Hempstead House involved in our 40th anniversary meal on Easter Sunday.

The table service was excellent and the food magnificent - all greatly appreciated by our guests.

We could not have asked for a better or nicer venue

Frank and Eve Hogben  29th March 2008

Having now nearly recovered from the night and the preceding weeks leading up to this event, I felt it would be totally inappropriate if I didnt contact you to say thank you for all your help.

The guests all arrived and found their rooms, the food was fine and Kevin and his staff looked after us very well indeed and as I didnt get the chance to thank him at the end of the night, could I ask you to do so for me?

As far as I am concerned I would be happy to have next year's event at Hempstead House and with your new spa facilities coming on stream, it will only get better.

Thank you once again and everyone at Hempstead House who helped to make the day/night very very enjoyable for the Round Table and our guests.

Richard and Zoe 29th March 2008

We would like to take this opportunity to thank you and all the staff at Hempstead House so much for making our celebratory weekend and evening function on 22nd March - a most memorable occasion. It certainly was a 'Golden' moment that we will remember forever!

The evening went so smoothly and effortlessly and the food was excellent, so please pass on our compliments to the chef and give our thanks to all the staff involved during the evening, especially the two lovely ladies who looked after us throughout the evening - they were wonderful.

The hotel was the perfect venue to celebrate our parent's 50th wedding anniversary and we will certainly recommend Hempstead House Hotel to others.

Julie Wadhams and Teresa Poile 24th March 2008

I would just like to thank you and your staff for the excellent service and the superb meal that we recieved ta Lakes restaurant yesterday. The atmosphere was lovely and relaxed, the staff were very attentive and we felt as though we were the only ones in the restaurant. We will definitely visit you again soon as the meal was beautifully cooked and presented. Our compliments to to your chef.

Mrs J Woodbridge 25th March 2008

Lovely food, location and staff. A pleasure to spend time here. Thank you

Michael and Jade scott 16th March 2008

On the above mentioned date my wife celebrated her 70th birthday. We just wanted to say how pleased we were with the presentation of the meal which was superb. Aslo the general demeanour of the staff who could not have been more helpful. It must be said that we would not hesitate to recommend your establishment. Thank you again for making the day complete. All of our guests were impressed.

K.R.Smith 10th February 2008

I would like to thank you and your staff for the excellent service we received on Saturday for my father's 80th birthday. The Oakly Room was warm and cosy, the service from all the staff we came into contact with exemplary and unobtrusive, the menu offered variety and the food rpoduced was excellent.

Many thanks for helping us to have a memorable occasion.

Vaughan Meiklejohn 14th January 2008

Just wanted to say a big 'thank you' for all your help during the run-up to our big day. We had the most wonderful wedding day which was made even more perfect by the way in which we were treated by the staff at Hempstead House. Could you please also pass on our thanks to Kevin who was an absolute star on the day.

Tracey and Matt Neale 30th December 2007

Thank you to you and your team for looking after us so well yesterday. I know Mr Horton and our other colleagues are all most impressed with Hempstead House and our meeting was very productive. I was particularly greatful for the computer mouse!

Caroline Hoad PSE 52571 15th January 2008

I must express my sincere thanks to Hemstead House for making my Gentlemens evening so special. I have attended many Masonic functions throughout  Europe & also this country. I can't let this go by without saying this was the best. Hempstead House will certainly be highly recomended by myself & I am sure all who attended this function. The service from manager (Kevin), staff, hard work from the chef, (food was perfect), the venue EXQUISITE.

Thank you all very much

Sandra Sillcock

'Lakes' for lunch is a fantastic option. Food is great and price is amazing for the quality £12.50 for two courses and £17.50 for three. Attentive service what more can i say. Highly recomended lunch option!

Richard Phipps, 4th October 2007

Now that all the excitement is over, we just wanted to write and thank you and all the staff at Hempstead House for making Emma and Adrian's wedding go so perfectly.
It has been a particular pleasure to work with you on the organisation, nothing was too much trouble, you listened to what we wanted but also made insightful recommendations based on your experience. I think the blend was very successful and gave Emma a truly magical day.
Whilst most of your work was completed before our event, the team on the ground were fantastic, particularly Kevin, Aaron, Vicky and your Scottish barman who treated our friends and relations like old friends. Whilst I mention these, the set up staff, housekeeping, the chef, kitchen staff and particularly your pastry chef who made the tart tatin dessert.
A day like this is only created through hard work and attention to detail. We are glad we upgraded some of the selections, the wines were spot on and everyone commented on them.
As parents we wanted to treat Emma to a special magical day - through your help it was unquestionably that. Our daughter was married in style and we thank you and your team for that.
Christine and David Robinson, Canterbury Kent

Michael and I just wanted to drop a quick line to say what a fabulous day we had on Saturday, everyone commented on how fantastic Hempstead House was and how wonderfully friendly and accommodating each and every staff member was and we will definitely be arranging a few evenings out with family and friends to the hotel. Everything was done with military precision and everything we wanted was done and more thank you so much for making our day even better than we could have imagined. We have been in touch with our photographer and he has some fabulous photos and will be advertising Hempstead House on his website as the venue was so beautfiul.
Many thanks again
Mrs & Mrs Michael Forster
We got married at Hempstead House on Friday 4th November and we wanted to to write and thank all those involved with our wedding. We had a fantastic day and we really appreciate everything that was done to make our day a very special one. All of our guests have commented on what a lovely venue we chose to get married in and the friendliness and professionalism of the staff.
Steven and Amanda Jarvis Rainham Kent
New Year's Eve - We all loved Hempstead House, the way it has been tastefully and superbly furnished, the wonderful 7 course special dinner, none of which could be enjoyed without committed, friendly and very professional staff. You score on all fronts and we all felt that this was perhaps the best New Year's Eve any of us have ver spent. So a big thank you to you and the whole team. Ian R Elliot, Whitstable Kent
We just wanted to say how much we enjoyed staying at your hotel on the 27th October 2007.
The room the staff the food and the general ambience of the hotel was very much to our liking.
We do intend to explore Kent one weekend and will make a point of booking with you.
Once again thank you.
Regards David and Elaine Cherrie.
 

We would like to thank you for making our Sunday lunch celebrations such memorable events. The food was superb, the service excellent. Ourselves and our guests had a wonderful time.

Debbie and Kevin Rains                             November 2007



My Friends and I dined at the restaurant last Thursday, the surroundings are beautiful and the food and the service were excellent. We all look forward to dining at Lakes Restaurant again soon.

Mrs R Best 3rd December 2007